Aggreko were utilising a paper-based system that could take several days to process and close their service orders. Even once the decision to move to an electronic, mobile solution was made, they still needed a reliable rollout worldwide – and to be able to scale up rollouts over time.
Peak-Ryzex worked with Aggreko to ensure they had appropriate devices for their global requirements. A key requirement from Aggreko was that different sites might have different requirements – so Peak-Ryzex ensure that the right device with the right configuration reaches the right site at the right time. To date, Peak-Ryzex have supplied more than 2,000 Motorola devices to Aggreko sites worldwide.
The solution implemented by Peak-Ryzex alleviates any worries Aggreko might have regarding hardware and operating systems, allowing them to focus on user training and general rollout. The replacement of the original paper-based system has saved them time and labour, and at the same time has improved customer service.