Protect Staff & Customers Alike With A Contactless Click & Collect Mobility Solution For Retail
As the retail sector begins to reopen, essential and non-essential businesses need to incorporate new processes and procedures to reduce the chance of infection from COVID-19. That includes your vitally important omnichannel orders, so why not consider the benefits of a dynamic Click & Collect solution that utilises the new contactless features of M-Netics iM2 Retail from Peak-Ryzex and the cost-effective feature set of the TC21/TC26 Mobile Computer from Zebra Technologies.
Why go contactless?
Ecommerce has boomed during lockdown, but as more stores begin to reopen throughout the high street, customers are going to want to re-establish their old buying habits – and that includes picking up their orders at a local store or outlet.
Understandably, customers are going to be cautious to leave their homes and visit brick & mortal stores so retailers need to utilise order fulfilment systems that keep physical interaction to a minimum. With a contactless application, retailers can help restore customer confidence and enable parcel pickups that fast, informative and fully compliant with social distancing measures.
Software versatility with M-Netics IM2 Retail
First, you need a software solution with a proven track record supporting some of the biggest names in the UK retail sector. That’s M-Netics iM2 Retail from Peak-Ryzex. The Click & Collect module already forms a key part of the wider iM2 Retail application, and now it supports the ability to fulfil digital orders in store with contactless procedures.
You can customise the experience to suit your unique social distancing measures, including sending custom alerts to customers when orders are ready, specifying locations for safe collection, smart workflows for accurately tracking parcels and full security measures. Now you can continue to support your omnichannel business while keeping everyone involved safe from coronavirus.
Back to business with TC21/TC26
Your new contactless-ready retail software needs mobile hardware that’s ready to perform under the pressures of the modern retail environment. With the new TC21/TC26 Mobile Computer from Zebra Technologies, your staff can track orders from delivery in store right through to collection by the customer by utilising a mobile device that’s both rich in features and value.
Retailers can utilise the TC21 (with Wi-Fi connectivity as standard) within the four walls of the retail outlet or the TC26 (with Wi-Fi and support for cellular connectivity) to maintain data transfers when exiting your wireless network. Android 10 ready out of the box and rugged enough to withstand drops, shocks, dust and water, your retail staff can restore customer satisfaction.
Peak-Ryzex is a global market-leader in end-to-end mobility solutions & services. Our digital supply chain, mobile workforce and retail & omnichannel solutions are designed to support enterprise & mid-market organisations with the very best emergent technology.