iM2 Contactless Click & Collect

Fulfil digital Click & Collect orders in-store with safe procedures

With the UK retail sector severely impacted by the spread of COVID-19, more & more customers are turning to e-commerce platforms to order their products. Click & Collect remains a popular means of fulfilling these orders, so Peak-Ryzex has modified its innovative M-Netics IM2 Retail Click & Collect module to support the safer handover of parcels via ‘contactless’ transactions.

As businesses begin to re-open and your collection locations become operational, it’s understandable that some customers will be hesitant to go in store to collect their goods. In order to alleviate this concern, and adhere to strict health & safety and social distancing guidelines, Peak-Ryzex has added a new dimension of functionality to its Click & Collect module, enabling you to define a designated drop-off point outside your store for customers to collect their orders with a ‘contactless’ handover.

We are providing this extension at no extra licence cost to M-Netics iM2 Click & Collect clients who have software support.


  • Notify customers when orders arrive in-store
  • Ability to specify locations for collection
  • Haptic feedback vibrations
  • Generate unique security passwords
  • Fully customisable experience to suit your needs


  • Adheres to social distancing guidelines
  • Increased customer confidence
  • Automatic alerts & smart workflows
  • Generates in-store pick instructions
  • Secure handover & security setup

We also anticipate that floor signage would be used to indicate the customer collection point and to confirm social distancing, and Peak-Ryzex is pleased to announce it also provide a wide range of floor sticker & social distancing signage solutions.

We hope that this practical approach can contribute to your store re-opening plans and importantly provide a comfortable option for your collection customers to pick up their goods.

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M-Netics is part of the Peak-Ryzex group of companies.

The M-Netics software solutions have now been integrated into the Peak-Ryzex solutions portfolio.

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Peak-Ryzex COVID-19 Response

Peak-Ryzex Leaders are actively monitoring the global Coronavirus (COVID-19) crisis and are executing plans to reduce the potential impact of COVID-19 on our organization. Our first priority – now and always – is the health and safety of our employees, customers, supply chain partners, and the communities in which we operate. We believe it is critical to do our part to help reduce the transmission of COVID-19. While the situation is ever-changing, we are committed to taking responsible actions and will continue to provide updates as there are new developments.

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