Repair & Mobile Device Repair

In-House & On-Site Mobility Repairs

As part of its diverse and multi-faceted Managed Services, Peak-Ryzex also provides a variety of comprehensive Repair Services to ensure any faulty or malfunctioning devices are identified, triaged and repaired to ensure they’re ready to redeploy into mobility infrastructure. Our enterprise Repair Services are here to support your organisation with an agreed SLA (service level agreement) in place to suit your unique repair needs.

Peak-Ryzex’s enterprise Repair Services include:

In-House Repairs

Peak-Ryzex will repair a large array of hardware devices, including legacy products that have been deemed End of Service/End of Life by the OEM. These repairs are performed within a standard five working day SLA

OEM Repairs

Manufacturer repairs can be processed through Peak-Ryzex. We’ll manage the RMA (return merchandise authorisation), so you can ship your faulty device directly to the manufacturer for repair. If any staging is required post-repair, Peak-Ryzex will take care of this then ship the fixed and tested device direct to your organisation.

On-Site Repairs

For those customers who experience faults with their printer hardware, our printer specialists will visit your site and triage and fix the problems so your business-critical processes can get back on track with the minimum of downtime. This service includes large desktop printers.

Repair & Mobile Device Repair

Contact Peak-Ryzex today to discuss how we can deliver a Repair & Mobile Device Repair solution direct into your organisation.

01249 659000

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M-Netics is part of the Peak-Ryzex group of companies.

The M-Netics software solutions have now been integrated into the Peak-Ryzex solutions portfolio.

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Peak-Ryzex COVID-19 Response

Peak-Ryzex Leaders are actively monitoring the global Coronavirus (COVID-19) crisis and are executing plans to reduce the potential impact of COVID-19 on our organization. Our first priority – now and always – is the health and safety of our employees, customers, supply chain partners, and the communities in which we operate. We believe it is critical to do our part to help reduce the transmission of COVID-19. While the situation is ever-changing, we are committed to taking responsible actions and will continue to provide updates as there are new developments.

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01249 659000