Service Desk
Market-Leading Support By Phone, Email & Portal
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Our Service Desk offering is a three-tiered service designed to support both mid-market & enterprise organisations. Managed Services from Peak-Ryzex deliver ITIL (information technology infrastructure library) aligned support including a dedicated phone number where contacts can request repairs and exchanges, technical support (including remote triage via MDM), incident management through to resolution and automated monthly reporting packs. Our Managed Services are available in three distinct packages, each one carefully curated to maximise efficiency across your mobile estate.