Click & Collect
Enterprise eCommerce Solution
Click & Collect
eCommerce has become a vital part of the omnichannel retail environment, and with customers looking to receive ordered items with shorter and shorter turnaround times you need a solution that connects your online orders and your high street stores. With the M-Netics iM2 Retail Click & Collect module from Peak-Ryzex, you can embrace a true multichannel mix, enabling you to track web orders, receive & put away goods, notify customers, track handovers and much more.
Click & Collect is a multifaceted module that will truly connect both sides of your business, enabling your staff to reabsorb uncollected orders back into your stock and ensure your business can focus on its critical business operations.
Leverage the omnichannel features of Click & Collect, including:
- Receive incoming parcels
- Put away to location
- SMS or email notifications to customer
- Package retrieval
- Handover & signature capture
- ‘On My Way’ click through
- Non-collection & returns handling
- Shopping bag storage
- Best-selling items
- Sales history information
Contactless Click & Collect
The coronavirus pandemic has impacted every facet of our lives, and that includes how we serve customers & fulfil orders in the retail space. As the retail sector begins to reopen on the high street, you’re going to need a fully realised contactless alternative to your normal Click & Collect process.
Introduced as part of the existing M-Netics iM2 Retail software solution, Contactless Click & Collect enables your retail organisation to customise the parcel handover process with automatic customer alerts, specified external pickup locations and more. With Contactless Click & Collect from Peak-Ryzex, you can strengthen your omnichannel operations in the face of new shopping habits while maintaining health & safety protocols such as social distancing.
When paired with a feature-rich and cost-effective device, such as Zebra TC21/TC26, your retail operations will be further enhanced with a dynamic Click & Collect software solution.
Benefits of going Contactless
Articles Related to M-Netics iM2 Retail
M-Netics was brought in by the retailer to implement new software and MC55A mobile computers from Zebra Technologies to manage increased demand for storing and locating orders with multiple parcels at busy times of the year, such as Christmas.
Major high street retailers see significant upturn in Click & Collect parcel volumes managed by M-Netics’ iM2 Retail Solution…